Issue with LiveChat application for agents

Incident Report for LiveChat

Resolved

This incident has been resolved.

Posted Aug 02, 2018 - 04:38 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 02, 2018 - 04:27 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 02, 2018 - 04:08 CEST

Investigating

We are currently investigating the issue and working on bringing servers back to work

Posted Aug 02, 2018 - 03:47 CEST

This incident affected: API, Agent apps, and Support chat on www.livechat.com.