LiveChat Status

All Systems Operational

Agent apps Operational

Chat widget Operational

API Operational

Integrations Operational

Support chat on www.livechatinc.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 31, 2017

No incidents reported today.

May 30, 2017

No incidents reported.

May 29, 2017

No incidents reported.

May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

Database issue

Resolved - Our team has resolved the issue, we are sorry for the inconvenience.
May 25, 14:18 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 13:17 UTC

Identified - Our admins have found a potential source of the issue, they are working on implementing a fix.
May 25, 12:00 UTC

Investigating - Agents may experience issues with tickets, integrations, and overall application usage. Our admins are investigating the issue at the moment.
May 25, 11:36 UTC

Planned Server Maintenance

Completed - The scheduled maintenance has been completed.
May 25, 11:00 UTC

Update - We are experiencing some issues with servers. Some agents may be experiencing issues with login due to the maintenance. Our admins are checking it at the moment.
May 25, 09:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:00 UTC

Scheduled - Our server provider has planned maintenance that will affect part of our infrastructure. The event may impact our services for a couple of minutes. We’ll keep you updated.
May 23, 10:43 UTC

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.