App issue

Incident Report for LiveChat

Resolved

Our administrators have fixed the faulty database – you should not encounter any additional issues with our app. In case of any questions, feel free to start a chat with us at https://lc.chat/now/1520/ !

Posted Aug 21, 2017 - 09:50 CEST

Monitoring

Faulty database was restored and now more agents are able to login. We'll update the status page with a final confirmation soon.

Posted Aug 21, 2017 - 08:38 CEST

Investigating

We are currently investigating the app issue. Agents seem to have problems with accessing their accounts. Our team is working on a resolution. We'll keep you posted.

Posted Aug 21, 2017 - 08:23 CEST