Agent App is loading slower
Incident Report for LiveChat
Resolved
This incident has been resolved.
Posted Jan 11, 2018 - 12:48 CET
Identified
It's getting more and more stable now. We deployed set of database adjustments and we are keeping an eye now to the system performance.
Posted Jan 11, 2018 - 12:25 CET
Investigating
We are experiencing database latency issues. Some modules (reports, tickets, tags, archives) might load slower. Our team is working on a resolution.
Posted Jan 11, 2018 - 10:51 CET