Issue with data center in Europe

Incident Report for LiveChat

Resolved

We are glad to report that the issue with our data center in Europe is now resolved. We apologize for any troubles that you might have experienced.

Posted Jun 26, 2018 - 14:30 CEST

Monitoring

We were able to mitigate the problem, ensuring the stability of our Europe data center. We are currently monitoring the situation, and we'll keep you posted as soon as the issue is fully resolved.

Posted Jun 26, 2018 - 14:04 CEST

Investigating

We are currently experiencing an issue with our data center in Europe. Please note that customers from the United States should not be affected. We apologize for any problems that may occur during the outage.

Posted Jun 26, 2018 - 13:20 CEST

This incident affected: Chat widget, API, Agent apps, and Integrations.