All Systems Operational
Agent apps Operational
Chat widget Operational
API Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Feb 10, 2016

No incidents reported today.

Feb 9, 2016

No incidents reported.

Feb 8, 2016

No incidents reported.

Feb 7, 2016

No incidents reported.

Feb 6, 2016

No incidents reported.

Feb 5, 2016

No incidents reported.

Feb 4, 2016

No incidents reported.

Feb 3, 2016
Resolved - This incident has been resolved. Servers are fully functional, and all the 3rd part integrations work again. We had entirely unplanned maintenance with our server provider. They had connection issues on their side, and it had a big impact on our service. Restoring it on their and our side took longer than expected.
Feb 3, 10:07 UTC
Monitoring - Servers seem to be back up. We are monitoring them now.
Feb 3, 09:03 UTC
Update - More and more chats are being handled correctly. Doing our best to fully restore the service.
Feb 3, 08:40 UTC
Identified - Problems on our datacenter provider. Working on a fix.
Feb 3, 05:52 UTC
Investigating - We are experiencing some server connection issues.
Feb 3, 05:18 UTC
Feb 2, 2016

No incidents reported.

Feb 1, 2016

No incidents reported.

Jan 31, 2016

No incidents reported.

Jan 30, 2016

No incidents reported.

Jan 29, 2016

No incidents reported.

Jan 28, 2016

No incidents reported.

Jan 27, 2016

No incidents reported.